The Vlaams Centrum voor Kwaliteitszorg (VCK – the Flemish Centre for Quality) is an old friend of EHFF and both former CEO Annette Geirnaert and current CEO An Kint are EHFF Community members. EHFF was delighted to be invited to give a keynote presentation at their annual conference, which explored the issue of control and how various forms of control may be of importance to senior managers. The agenda is here.
Other speakers and important attendees included Bill Troy, current CEO of the American Society for Quality (ASQ) and Eric Janssens, Director-General of EOQ, the European Society for Quality. Also speaking was Wouter Hart, close colleague of Marius Buiting, the EHFF Chairman, with whom he has written very successfully on organisational structures.
David Somekh’s keynote is here.